Please note that we are open by appointment only (except for click and collect pickups once notified ready).
I recently purchased a cover for my iPad 2 – on the website it looks like a nice modern light warm grey colour.
When I received it, however, it proved to be quite a different colour – a dead ringer for pantyhose. Much browner and a kind of uncomfortable, zombie flesh tone. My ultra modern, sleek iPad looks like I’ve shoved it an old pair of Oma’s drawers.
I am officially a dissatisfied customer.
To be fair, web browsers and colour management is hard. I don’t really blame the store. Although I DO use a best in class NEC PA271W monitor, colour managed web browser, and if the image was really accurate and properly tagged, my screen would display it as accurately as anything can.
Who knows where the problem occurred – I’d guess a white balance problem (they should have used something like the ColorChecker Passport 2 in capture) – but it could be the ICC profile got dropped off in downstream processing, or any number of places – it’s hard to tell really.
Colour management, even in 2011 – or perhaps even more so – remains a complex chain, only as strong as the weakest link. If you’re not constantly vigilant with your colour, you’re going to disappoint someone somewhere!
(Note March 2012 – they have updated their image to make it look warmer brown now!)
- Craig J -Hi Jeremy and Staff :)
As this was my first order through Image Science I just wanted to drop a note saying how happy I am with the results. An issue was communicated to me regarding the size of my print and that 150dpi may not be suitable for the size I was asking for.
I just had a picture framer open my print and the quality of clarity that you have obtained from such a low dpi is OUTSTANDING! As I am an emerging artist the orders wont be flowing straight away but I will be recommending your service to everyone I know!
Keep up the great work on image quality, you and your staff know your stuff!