PLEASE CLICK TO READ → YES! WE ARE OPEN! → some restrictions continue though. Please note: we're taking a much needed 4 day weekend for the Melbourne cup this coming weekend (i.e. closed Oct 31st to Nov. 4th)
Image Science accepts Visa, MasterCard and American Express (no surcharge), as well as
PayPal and direct deposits.
Please note that orders will not be processed until
payment has cleared, so paying by direct deposit may delay your order by
Direct Deposit Details:
Account number: 10241080
Account Name: Image Science
Reference: Please use your last name or invoice/order number if you have one.
Do You Offer Credit Facilities?
No, Image Science does not offer credit accounts to any
customers and all orders must be paid for at the time of order.
Exceptions may be made only for Government institutions, and then only
if they are unable arrange payment by credit card or direct deposit.
Returns, Support & Warranties
We're happy to provide knowledgeable general support for the lifetime of the product. We're very well known for this.
For support with any products, please use the contact form above. We answer all enquiries promptly.
Please choose your purchases carefully and ask for advice, as all sales are final. We can not generally accept change-of-mind returns.
If we decide we can, entirely at our discretion, accept a return - the product must be in as-sold condition, including full unopened packaging.
Hardware is sold with the manufacturer's warranty - most
of these are back to base meaning in principle you bear the costs to
return the item, however if possible we will encourage the manufacturer
to do the right thing.
More information can be found in our Full Terms & Conditions.