Image Science will be closed for the Anzac Day public holiday on Wednesday 25th of April 2018.
First thing to check is that the USB cable is sitting properly in the ColorMunki. The case is poorly designed and can stop the USB cable connecting properly. Re-seat the cable firmly but gently, until you're sure it's in properly.
Secondly, if the X-Rite ColorMunki software is installed, it will prevent other third party applications from accessing the device even if the main ColorMunki application is not currently running. This also occurs in all cases with ColorMunki software from version 1.1 onwards. The fix is relatively simple and is documented in the readme file with SpectraView 2. The fix is the same for ColorNavigator.
For further information regarding Spectraview II, take a look at the FAQ section on the NEC website.
- Elena K -
I would like to say huge Thank You to everyone at Image Science for making my last week's order happen on such a short timeline, I appreciate it very much. The prints are just beyond amazing. I was speechless when I opened the package and saw them. Also very touched by how carefully they were packaged.
I first came across your website when I was looking for art paper and pricing for printing to see how it compares to local. The more time I spent on the website (especially the Knowledge section) the more I felt how experienced you must be and felt 100% sure I should go with you. I am so happy with this decision.