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An excellent value monitor that suits photographers and other visual artists looking for colour accuracy.
BenQ announced themselves as the third serious player in the colour accurate market with this product, and it's a very good first offering.
We have published a blog post about this monitor that looks at it in detail (read here), but the short version is that this is an exciting option at a very competitive price. Well worth consideration if you're in the market for a high end, colour accurate, direct hardware calibration monitor. This package includes the monitor, stand, cables, hood and direct hardware calibration software (Palette Master, which is based on X-Rite's i1Profiler but adapted to talk directly to the monitor's hardware).
All BenQ PG monitors from Image Science also come with free insured shipping nationwide, and a very generous dead pixel warranty of 6 months!
Important - please note - the included direct hardware calibration software ('Palette Master') is written by X-Rite and therefore is compatible only with X-Rite calibrators from the i1 line - that is, the i1 Display Pro or the i1 Pro V2 spectrophotometer. We strongly recommend adding one of these to your order if you don't already have one!)
Here's the BenQ Info:
Less-trouble Soft Proofing Makes Monitor to Printing More Efficient
Color proofing does not have to be a beast of a job. BenQ tests its monitors against standard printing color charts and real printing house results to explore which aspects of coloration are the most challenging – including tones with low Delta E values. Among professional color monitors, BenQ PG series monitors stand out for their color accuracy and reproduction, with Delta E lower than two.
Certified Print-Quality Display
BenQ PG series monitors are Printing-Industry Color Certified by IDEAlliance (GRACoL Coated #1 Certified Monitor), Fogra Graphic Technology Research Association (FOGRA Softproof Monitor PreCert), that improve design and proofing efficiency and lower total cost of ownership. On-screen images have never been so true to the final printed image. Finally, a monitor series that is print-perfect.
Factory Calibration Report
Included with each BenQ PG series monitor is a detailed verification conducted on site on each individual monitor. The report validates the performance of the monitor in terms of brightness uniformity, Delta E and gamma curve. You can trust the color right out of the box.
Excellent Adobe RGB and CMYK Coverage
BenQ PG series monitors cover 100% CMYK color space and 99% Adobe RGB color space with IPS panel, ensuring that the truest red roses, blue skies and green grasses can be reproduced with accuracy.
Expand the Spectrum on a 10-bit Panel
Enjoy the smoothest shading and color transitions in natural gradations on a 10-bit display panel. A 10-bit panel can create more than one billion colors – 64 times the amount of color available on an 8-bit panel – to guarantee silky smooth gradation. The PG series also includes 14-bit processing capability, generating crisper definition and improved gray-level distinction, allowing you see true-to-print natural shades before they get printed.
Predictable Colors with 14-bit 3D LUT
With the 14-bit Programmable 3D Look Up Table (LUT), monitors can display the most accurate color mixture. 14-bit 3D LUT improves RGB color blending accuracy, resulting in impeccable color and gray tone reproduction.
Pixel-Perfect Color Authenticity
BenQ PG series monitors feature Delta E≤2 to ensure color accuracy throughout project workflow. Delta E≤2 not only offers viewers the truest impression of the original image, it also saves time and money by creating reliable colors the first time, every time.
With the Hardware Calibration Function, you can adjust the 3D LUT with calibrator / colorimeter in the monitor directly, providing smoother and more consistent color tones. Keep the image consistent with the original, without being affected by graphic settings.
The Brightness Uniformity Function enables PG series monitors to maintain a consistent image across the entire display. By balancing brightness and chromaticity the Brightness Uniformity Function offers a more consistent viewing experience.
Palette Master Mixes Precise Colors
Joint-developed with X-rite, the global leader in color science and technology, Palette Master is bundled software that can validate calibration according to G7/Fogra/Ugra criteria, making it easy to verify for international printing standards. A user-friendly interface and a variety of adjustment parameters make it a snap to set a customized profile for any job.
*Support Colorimeter : X-rite i1 Pro / i1 Pro 2 / i1 Display
*Support OS platform: Win XP 32 bit with Service Pack 3 / Win Vista 32 bit with Service Pack 1 / Win 7 32/64 bit or above / Mac OS X 10.6.8 or above.
With a sturdy stand and a wide adjustable range, BenQ PG series monitors with an Ergo Base can satisfy any desktop configuration. Good working ergonomics increases comfort and efficiency by decreasing distraction and fatigue. The On Screen Display can even rotate automatically for landscape or portrait use.
Preset modes – Standard, Adobe RGB, sRGB, Illumin. A, D50, D65 and Eco – make it easy to get a suitable viewing condition for any project. In Calibration Modes, users can save calibration results, saving time when switching between different calibration targets. Custom Mode can be employed for specialized color tuning.
A selection of input ports allows users to switch between different input devices swiftly. PC users can connect a PG series monitor to a PC via DVI-D, HDMI or DisplayPort, while Mac users can utilize a Mini Display Port. A USB 3.0 port / card reader is also available for easy file transfer.
The shading hood keeps the environment light and distracting glare away from the user by creating a bonnet around the display. Reduced glare and ambient light ensure the most accurate color appearance.
Panel Size / Ratio
24" / 16:10 (1.6:1)
1920 * 1200
Direct Hardware Calibration?
In Built Sensor?
99% of Adobe RGB
This monitor supports Direct Hardware Calibration and comes with a full version of BenQ's Palette Master software to achieve this.
However a calibration sensor is not included and needs to be purchased to take advantage of this system.
The only compatible calibrators are the i1Display Pro, ColorMunki Photo/Design (N.B. not the ColorMunki Display), and i1Pro V1 and V2.
We recommend the i1Display Pro / Pro Plus (AKA ColorChecker Pro / Plus).i1 Display Pro (AKA ColorChecker Display Plus)
These calibrators are either simply not compatible, or do not measure current monitor technologies reliably. If you have one of these, it's time for an upgrade!i1 Display Pro Plus (AKA ColorChecker Display Plus)
Please note: Specifications are provided as a guide only.
We try very hard to keep these up to date and correct, but if a particular specification is really critical to you, then please double check the specification directly with the manufacturer. Some features may of course have caveats not fully described here.
To get more information about a particular specification, use the arrow to get a 'Specxplanation'.
Monitor panel sizes are measured across the diagonal, in inches.
They are approximate only, so the actual measurement might be 27.1" for example. Note that panel size in inches is only one part of the story - the other being the aspect ratio. For example a 24" monitors doesn't sound much bigger than a 23" monitor, but 24" monitors are normally 16:10 versus most 23" monitors being 16:9. This means a 24" monitor is much taller than a 23" and the working size is much greater than one inch difference would suggest.
The panel ratio gives the relative size of the horizontal to the vertical. Older monitors were 4:3, but most modern monitors are widescreen, with 16:10 or 16:9 being the common ratios. 16:10 is distinctly taller, and common with 24 and 30 inch monitors. 23 and 27 inch monitors are normally 16:9 - the same ratio as widescreen televisions. For monitors 24 inches and below, we recommend going with a 16:10 monitor if you can. Once you're over 24 inches you've got sufficient vertical working space it doesn't matter so much.
Native resolution is simply the number of pixels a monitor has, stated as horizontal x vertical.
LCD monitors really want to receive their native resolution and look pretty terrible when scaling other resolutions to the native resolution of the panel.
Most modern computers have no trouble outputting up to 2560 by 1600 (e.g. all Mac Pros/Macbooks/Minis/Airs etc. from the last 5 years or so can do this without issue, usually to 2 or more displays simultaneously). The only time it becomes particularly important is with older machines, particularly laptops, many have a maximum external display resolution of 1920 by 1200. If in doubt send us the full model number of your laptop and we can double check this for you!
There are three major types of monitor panels. IPS (aka PLS) - are the best for image makers. They have the best colour accuracy and uniformity characteristics. The can sometimes have weaker blacks, so gamers and video editors sometimes lean towards PVA monitors. However these days good IPS panels have excellent blacks so we recommend that all image makers use an IPS panel. The latest panel type, TN, is generally only used in laptops and low end devices and should avoided for imaging work at all costs!
The two major types of backlighting are CCFL (Flourescent tube based) and LED. CCFL is the older type of light source and offers good uniformity and it has been traditionally easier to engineer colour accuate monitors with flourescent tubes. However recent LED backlit monitors can be excellent - very uniform, and of course they use much less power. The latest LED backlit monitors from the good makers now offer excellent colour accuracy - at least as good as the older CCFL models.
LEDs also uses significantly less power (although CCFL monitors are already much better than old CRTs of course!) - and tend to have better uniformity.
Whether or not the unit needs a fan for cooling. Most monitors fortunately don't need a fan, rather using passive cooling through heatsinks and vents.
However, some monitors do require a fan, which can be of concern given the monitors proximity to your ears. Generally the fan will be a low dB fan not audible above a typical computer fan, but if ambient noise is of concern to you the we suggest you choose a monitor without a cooling fan.
Calibration is the process of calibrating directly into the monitor's hardware. This is both more accurate, and typically more easy to do, than traditional software calibration. See the 'Calibration Information' section above for more details about this monitor and calibration.
In built correction sensors come in two forms:
Until around 2010, almost all monitors were 'standard gamut' - meaning they could display a moderate range of colours (roughly around the size of the sRGB colour space). In recent years we've seen the development of wide gamut monitors that can display a much wider range of saturated colours (about 25% more) - equivalent to approximately the gamut of AdobeRGB.
We recommend wide gamut monitors for all image makers, but especially for anyone working regularly with saturated colour. Wide gamut monitors can also emulate standard gamut monitors very well, so it's more future proof to choose a wide gamut model, and there really aren't any disadvantages (apart from the generally higher price of wide gamut models!).
Does the monitor accept a 10 bit incoming video signal? 10 bit video signals allow for more tonal level separation (i.e. smoother gradients).
PC: 10 bit is well supported and relatively easy to achieve with 'workstation' graphic cards (short version: buy an nvidia Quadro video card!).
Mac: 10 bit has only just become supported in 2016 - you'll need very up to date Mac hardware, and the latest versions of OSX and your apps.
Our comprehensive article on 10 bit support has all the details.
The maximum achievable ratio of the brightness of a monitor's white to the depth of it's black. The stated figure is a maximum, achieved only when the monitor is running at high brightness in a darkened room.
A high contrast ratio makes things looks more contrasty (i.e. more 'pop') and is particularly of note with gaming, video, and image display scenarios. For example, if you're selling photos to clients straight off your screen, then high contrast has more wow factor.
However, for print work, it is typical practice to dramatically reduce the monitors contrast to as low as, say, 200:1 to better simulate paper. This is best done with monitors that feature direct hardware calibration support and allow you to specify the desired contrast ratio.
The maximum achievable brightness of the monitor in candellas per metre squared.
It is VERY unusual to run a monitor at maximum brightness, especially for imaging work.
The DCI (Digital Cinema Initiative) specifications requires contrast of 1500:1 or more.
Most LCD monitors do not yet offer DCI True Blacks support (in practice 'true blacks' means a very low black point suitable for video editing in a dim environment). This doesn't mean they have bad blacks in typical viewing environments, but it does mean you may experience some 'glow' in your blacks if you're viewing in a very dim environment.
Achieving very high contrast ratios is difficult and a combination of technologies is used - changes to the panel, light retardation film and backlight are all required.
This is really only of relevance in video work - in still image work, and particualrly for print, it is common practise to actually raise the monitor's black point above the minimum to better simulate the printed output.
The wider the better! But as usual, on paper specifications tell you just about nothing about the actual performance.
Viewing angle is the maximum angle at which a display can be viewed with 'acceptable visual performance'. In the context of this specification, all that means is that the 'contrast ratio remains above 10:1' (which is laughably low). This is really a meaningless specification with regards to the colour accuracy of a monitor when viewed off angle.
Thus, we don't place any credence in the manufacturer stated numbers. Simply though, IPS panels have the best viewing angles by far, and all IPS panels sold here all have (relative to low quality monitors) excellent viewing angles for this type of monitor, so you won't see significant variance as you move you head around under normal circumstances (movements of 15 or so degrees, say). In general you and a colleague could sit side by side (closely) and work acceptably together on an image. Beyond that, though, like all LCD monitors, accurate display will drop off very quickly once you move off angle. That is simply a fact of life with LCDs, even the best ones.
Ironically, monitors with lower black points tend to be slightly worse in this area (e.g. the CGX range from Eizo) - as often part of achieving the low blacks is the use of a polarising film over the panel. As anyone who has ever used a polarising filter with a camera knows, the effect of such a filter is highly directional. Thus as you move off axis, you will therefore see change more quickly.
The bit depth of the colour Look Up Tables. These are used to map incoming values from your computer to actual colours on the monitor's screen - so are of course crucial to colour accuracy. 8 bit is standard (although some appalling screens are only 6 bit!), but 10 bit or more is desirable, and the best monitors are now 14 or 16 bit. Ideally combined with 3D LUTs that can transform colours in more than one table at once.
Put simply the higher the bit depth of the LUT, the greater the capacity for accuracy.
3D Look Up Tables allow colour transformations to occur on R,G and B simultaneously, which increases speed and accuracy. Basically, a 3D LUT means better, more accurate calibrations. You want one even if it sounds like gibberish!
LCD Monitors coming off a production line typically exhibit some uniformity issues. Uniformity corrected monitors are broken into zones, measured, and each zone calibrated to be even with its neighbours (and you often get a written report of this process with very high end monitors like the Eizo CG series). Called DUE by Eizo, and most likely something else by others, it's an important part of the process of high end LCD making.
The process occurs at the begining of the monitor's life and there is currently no user system for correcting uniformity after the monitor is out in the field, although it is theoretically possible. Fortunately, moden monitors that leave the factory in a very uniform state tend to then remain uniform for many years of use.
Monitors that are not uniformity corrected may exhibit some visible artefacts like a change in density or colour across the field of the monitor. Wtih brands like Eizo and NEC, the non uniformity tends to be minor.
How quickly a pixel can change colour, in milliseconds (usually measured as grey-to-grey, but there's no real standard).
Basically, any value 16 or under is generally fine for all normal uses. Exceptions are high end gaming and possibly video production - but it's rare anything below 10 makes a significant difference, and monitors with very low response times typically sacrifice a lot of colour quality to achieve this.
Can the monitor play back a 24p video signal (i.e. 24 frames a second) - without visible motion artefacts?
Typical desktop monitors either refuse a 24p signal altogether, or force all inputs to 60hz, remapping different frame rates like 24p to 60 frames per second (usually using a technique known as 3:2 pull-down). Unfortunately, because 60 is not evenly divisible by 24, this causes significant visible motion artefacts.
A monitor with 24p support is able to play back 24p sources at either the native 24 frames a second, or using simple frame doubling/tripling to play back these sources as 48 or 72Hz. This results in smooth motion without new artefacts (n.b. - artefacts inherent to 24p, like some juddering during slow pans, remains of course, as this is inherent in the low frame rate of the original filming - but it's this low frame rate that gives the 'film like' look.
More about 24p on Wikipedia.
The input ports a monitor has. We have a comprehensive article about these (with pictures!) - here.
Other connections the monitor offers - such as audio connectors if the monitor has speakers (most don't) - and USB hubs. Some USB hubs also act as 'KVMs' - meaning you can plug your mouse and keyboard into the monitor, then the monitor into two separate computers and easily share your peripherals and screen between the two machines.
How much power the monitor draws. Often stated only as peak power usage, the real figure in practise may be lower.
Lower is better, both for your electricity bill and the planet, but typical figures of around 100W means that your monitor uses about the same as two standard downlights, so modern monitors are really very efficient compared to the hundreds of watts those old CRT clunkers used!
If a monitor hood is not included, then there are [LINK] aftermarket hoods available.
Monitor hoods stop direct light falling on the monitor which can make, in particular, shadow details harder to perceive. While not essential, once you get used to having one it's hard to go back to a screen without one - they improve the picture generally and provide a real 'window in to your image' effect.
Most colour accurate monitors don't have in built speakers.
Those that do offer speakers usually connect via 3.5mm jack (see connections), and the speaker output is usually around the 1-2w range. Fine for basic system sounds but not great for music etc.
Can the monitor be rotated on its stand 90 degrees and used in portrait orientation? Particularly useful if you're doing portrait work on smaller screens!
If the monitor & stand support this then you just rotate the screen physically and instruct your video card to flip the image 90 degrees (if you bind this to an F key on your keyboard it can be a very simple process!).
We keep these details up to date to the best of our knowledge.
However if a particular item is of special importance to you please also check the manufacturer's listing for the product.
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We answer all enquiries, and promptly too!
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Note this form is for pre-purchase enquiries, or support enquiries if you have bought this product from us. If you have bought this product from another supplier then please contact that supplier for support.
Selected by Image Science, tested as compatible.
Hand curated articles, links and downloads to help you get the best from your BenQ PG2401PT 24" Monitor.
Need technical support? Use the form to above send us an enquiry or if it's urgent, call us on 03 9329 4522.
At Image Science we support what we sell & we really mean that.
You're welcome to call on us for help - how to, technical support, troubleshooting, general tips - for the entire lifetime of the product.
With an unmatched track record for support, for more than 15 years in this industry, you can be sure we're not just a box moving store.
As BenQ's key partner in the colour accurate market, we have an exclusive warranty arrangement with BenQ Australia.
New BenQ monitors bought from Image Science come with a BenQ three year full parts & labour warranty, and an extra extremely generous dead pixel warranty of 6 months. In addition, we have direct, personal access to the BenQ product development engineers in Taiwan and can draw directly on this for technical support questions.
(NB - Ex-demo / refurbished monitors may come with a different warranty as noted on the ex-demo page).
See BenQ Warranty Page for full terms and conditions of the general BenQ warranty but note that with us, exclusively, you get much better dead pixel coverage and highly knowledgeable technical support.