COVID 19 Information
Summary of our current approach/rules (Upated: Jan 2022)
- We're only open for external click and collect - call us from outside our building and we'll come out to you.
- No in-store consultations/demos of any kind are currently offered - please contact us and we can help you over the phone or arrange a video chat.
- Happy to have a chat with you outside the building, if needed.
- Please wear a mask!
We're a very small business and thus very vulnerable to a Covid related event. We are thus operating in a very cautious way to have the best chance of being able to continue to our business with the least interruption and the highest safety for our staff.
Placing Orders
Please place all orders online (yes, even if you want to
pick up your order - you can choose pick-up at the shipping stage of
checkout).
This greatly speeds our processing (yay for computers!) - as our online system is much nicer to work with than entering orders directly into our accounting system.
Drop Offs / Collecting Orders
If you have chosen the pick-up option for your order, and once you've been notified your order is ready, you can then come any time we're open, but please call us from outside the building, and we'll bring your order out to you.
Consultations / Demos On Site
Not offered at this time. We're very happy to help you via phone or can arrange Zoom chats etc.