PLEASE CLICK TO READ → YES! WE ARE OPEN! → some restrictions continue though - we're still operating with 'click and collect'.
Update October 2020:
The new importer has proved fabulously efficient and is now carrying most Hahnemühle products. We have recently updated our listings to reflect the new scenario and a lot of products that were unavailable for some time are now available again, or shortly will be. For the first time in years we're able to get reliable ETA information, we're seeing appropriate levels of stock holding, and we're seeing new products appearing as well.
You can review the current listing here:
Original article, from June:
For some months now the situation with Hahnemühle inkjet stock, or
rather the lack of it, has been a significant thorn in our side - and of course, it's been a problem for many of you as well.
There have been very significant issues with the handling of the brand by the local importer, compounded by the effect on supply chains by the global COVID-19 pandemic. However...
We're very pleased to announce a second official importer of Hahnemühle stock into Australia has been appointed!!
As the longest supporter of Hahnemühle products in Australia, and as a Hahnemühle certified fine art printing service, we already have a great relationship with this new company, and indeed with Hahnemühle themselves. So we're very well positioned to help this new company get up to speed with the Hahnemühle market in Australia.
As this much larger company comes online, we're expecting the situation to improve rapidly. It will take a couple of months yet until we're truly out of the woods, especially with some of the less common products.
Thus, we have temporarily disabled sales of a fair number of Hahne products until the stock situation has been rectified. There's no point making sales of products that won't be here for months, of course. If you need help working out alternatives in the meantime, just contact us and we'll be happy to help.
We're expecting a substantial stock delivery of sheets and rolls later this week, or early next. There will be further stock coming mid to late July, and then ongoing from there.
(Even better, this should mean we finally start to see some of the new Hahnemühle products coming through, such as the new green eco-friendly range (adding Hemp and Agave options to the existing Bamboo product). More news on that soon hopefully!).
Remember, if you're unsuccessful nabbing stock at a particular moment, then just contact us and let us know what you need - we'll put you on our notification lists when they become available again.
- Clare C -
Thank you for the quick response. I reviewed my print today!! Which was amazing how fast the turn around was and I am sooo happy with it!
Looks awesome :) Thank you!